Get help, advice and information on all your Computers and Technology issues. http://advice-and.info/Computers-and-Technology/service.htm Mon, 04 Aug 2008 02:49:05 GMT en July 2008: The PC Support Group has been named in the MSPmentor 100, a distinguished list of the worlds most progressive managed service providers. "We are delighted to be recognised in this way. Said Simon Albert, Director and co-founder of The PC Support Group. Whats really exciting is that we are one of the first companies to be bringing this corporate quality support to small businesses and home users. We dont see why they shouldnt benefit from the same levels of service and technology as those enjoyed by many multi-national companies. Qualifying for the MSPmentor 100 is an amazing accomplishment, said Joe Panettieri, editorial director of MSPmentor, published by Nine Lives Media Inc. We analyzed the business performance of more than 500 technology consulting firms and managed service providers worldwide. Only the best-of-the-best landed on the MSPmentor 100. The MSPmentor 100 recognises managed service providers, integrators, consulting firms and VARs that leverage managed services to vastly improve customer service. Through managed services, solutions providers deliver proactive, 24x7 customer care to small, midsize and even large enterprises. The net result for customers is a dramatically improved IT infrastructure that speeds the flow of business. The PC Support Group was one of only two companies in the UK to be recognised in the list. The complete MSPmentor 100 report, along with comprehensive coverage of the managed services market, can be found at www.mspmentor.net. About The PC Support Group The PC Support Group (www.pcsupportgroup.com) specialises in providing quality computer support to small business and home users. Put simply, we really only offer one service to remove all your worries and concerns about your computers and anything that communicates with, runs on, or connects to them. If we can achieve this we know our customers will be delighted that they can concentrate on using them to achieve their goals, whether thats simply doing some on-line shopping or http://advice-and.info/Computers-and-Technology/90727_The_Pc_Support_Group_Named_As_One_Of_The_Worlds__Top_100_It_Service_Providers.html Tue, 15 Jul 2008 05:36:38 GMT Some small businesses are comprised mainly of marketing, management and sales gurus, leaving something to be desired in the IT department. The solution for this is simple. If you're wasting valuable time attempting to correct computer network problems when your expertise is in another field altogether, the other areas that need your attention suffer. This is why managers bring in a reliable third party business IT service--a computer network support team that can handle most of your diagnostics, repairs, and upgrades remotely. Think of these technicians as the guardian angels of your IT infrastructure. They watch over your network so you can devote your attention and expertise to the immediate needs of your business. How do you know which third party computer networking services are competent enough for the job? Well, if you have a small to medium-sized business, look for a company that specializes in managing systems for companies that size. Secondly, make sure all of the technicians working on your network are trained and certified in the skills they offer--don't just let anyone have a go at your IT investment. A good business IT service will provide state-of-the-art solutions without trying to sell you anything you don't need. As small companies grow, business functions expand and often technology upgrades are needed to sustain the business at its next phase. When IT systems become difficult to maintain with in-house computer network support, there comes a time when business owners have to make a choice about where to allocate resources. Should you invest your time, or your staff's time, in working on computers? Or should you pay someone else to do it so you can focus on your business? How much money are you losing as a result of IT problems? How much would you profit if everything was running smoothly and you could focus on new upgrades and roll-outs instead of diagnostics and dead-end solutions for recurring problems? If you want your business to remain productive and successful (a http://advice-and.info/Computers-and-Technology/89174_What_To_Look_For_In_A_Business_It_Service.html Fri, 27 Jun 2008 19:18:06 GMT VoIP phone service has taken over the telecommunication world by storm! This is inexpensive and has a lot of features that are comparable to the PSTN (landlines); it is the best thing for individual users, small businesses and large businesses. Are you tired of paying huge phone bills for long distance calls and international calls? Do you own a small business and want a low cost phone service? VoIP phone service is for YOU! You can go wireless with a VoIP phone. http://advice-and.info/Computers-and-Technology/78395_Wireless_Voip_7_Easy_Steps_For_Switching_To_Voip_Phone_Service_And_Going_Wireless.html Wed, 20 Feb 2008 10:45:47 GMT There was a time when frequent flyer miles, loyalty award systems and credit card points were virtually unknown to businesses and consumers alike. CRM history shows that customer relationship management is the system that popularized consumer benefits such as this. CRM history is indeed a brief one when it comes to the technological aspect of customer service. Although marketing campaigns and strategies go back a long way, most entrepreneurs used to rely on generic means to attract potential customers and gain loyal ones. Before the dawn of CRM, most companies were not ingenious when it came to having personalized customer relationships. http://advice-and.info/Computers-and-Technology/76839_Crm_History_The_Evolution_Of_Better_Customer_Service.html Sat, 02 Feb 2008 15:27:00 GMT If you encounter any problems relating to the LCD backlight, you need to take instant measures. The symptoms which gives you clear indication that your laptop has got backlight problems include weird hissing noise, blank screen, dim or dark display or black LCD or red tinted colour, pink or orange tint on the LCD screen or showing blurred and faint text images. The cause of all the above problems may be due to CCFL tube Backlight or non-functional ACDC Inverter board that powers the LCD. This LCD backlight issue can be caused very much by liquid spillage which is one of the commonest occurrences. However, whatever be the cause, the only remedy for this is http:www.laptop-repair-service.co.ukbacklight-replacement.htm>LCD backlight repair or total replacement. The backlight is secured to the LCD by small screws at the back of the LCD screen. By removing the screws access to the backlight and inverter is gained and it requires special expertise and specialized tools to work on it. It is always recommended to take help of a reliable repairing agency without giving a lame mans try and making an irreversible damage to your laptop. http://advice-and.info/Computers-and-Technology/69586_Laptop_Lcd_Backlight_Repairreplacement_Service.html Fri, 30 Nov 2007 07:15:40 GMT If youre like me, you despise contracts. In particular, long-term contracts. So, in the spirit of avoiding those restricting cell phone service contracts Ive decided to share with you a few tips for getting cell phone service without signing on the dotted line. The first (and my preferred) way for getting new mobile phone service without a contract is to simply purchase the handset outright. Most cell phone carriers lock you into contracts by giving you a great deal on equipment, but if you have your own equipment you simply go month to month. http://advice-and.info/Computers-and-Technology/62630_No_Contract_Cell_Phone_Secrets_-_How_To_Get_A_New_Cell_Phone_Service_Without_A_Contract.html Fri, 28 Sep 2007 01:24:43 GMT Do-Coop Technologies Ltd. is a private company based in Israel. Its primal goal is to develop and commercialize novel water-based materials using Nanotechnology for the biotechnology, pharmaceutical and chemical industries. Do-Coop has developed a patented Nanotechnology to modify the properties of water, using nanoparticles, enabling the first ever introduction of water-based biomaterials. Do-Coop has recently started commercialization of its first line of products, branded as Neowater, targeting the molecular diagnostics and research market within the Life Sciences industry. The company is now offering a new solubilization service for Pharma and Biotech companies, in order to enhance bioavailability and solubility of existing and new drugs.A new solubilization service, provided by Neowater, is a water-based nanotechnology, which has significant value-added in drug delivery applications due to increased stability of compounds solvated by Neowater. Breakthrough nanotechnology, developed in Israel , modifies the physical properties of water molecules: each nanoparticle organizes the water molecules surrounding it. Customers of Neowater receive a sterile, sealed vial with a maximum effective concentration, with Neowater replacing its organic solvents. Solubilization service maintains active compound stability and enhances bioavailability; a superior physical environment created as a result of this process can easily be integrated into already existed or new drugs. http://advice-and.info/Computers-and-Technology/61420_Neowater_Solubilization_Service.html Fri, 21 Sep 2007 00:42:54 GMT